Yes. You can open securities account with sufficient documents including copy of ID card or passport together with the residential and correspondence address proof within the latest 3 months to open securities account.

Yes. Once your account is officially activated and sufficient funds deposited in your account, you could make trading order via phone (852) 2525 2437 or direct line of your account manager or online trading system.

Securities Account will be blocked once the clients enter the wrong password over 5 times. For resetting the password, please click「forget password」to via website or mobile App to receive the new password via email or you can also contact our customer service department at (852) 2525 2437 or (86) 147 1501 7408.

• Please download the「Change of Account Information Form」via our website. Clients should fill and sign on the form and send us by mail, email, fax or WhatsApp (5498 9438).
• Also, clients with E-trade service can also update your personal information via our website. Please click here and login in your personal account and password via web trading and submit the application.

*Note: If you would like change your corresponding address, please provide the address proof within latest 3 months as well.

Clients with registered email will activate the E-statement service automatically. When the electronic statements are available to be downloaded by clients, you will receive a notification email. Please click here to login in your account to check your E-statement.

Please note daily combined statements are available to be downloaded within 3 months after its initial issuance date and monthly statements are available to be downloaded with 2 years after its month of issuance.

You can download the statement, in additional statement fee will be charged if the clients with E-statement service require hardcopy of the daily and monthly statements.

Yes, you can choose to receive the hardcopy of daily and monthly statement by mail.

Staring from 1st Jan 2019, we will charge administration fee of HK$20/month for daily and monthly statement by mail. The relevant fee will be automatic deduction from the account on the last working day of the relevant month and not refundable.

*Note: the statement fee will be waived for clients who is over 60 years old.

Please click here to check the fees and charges of different market.

FATCA is a US-made tax law that went into effect in 2014.

FATCA is designed to prevent US taxpayers from using offshore financial accounts to avoid complying with US tax obligations. Victory Securities Limited Company is legally responsible for identifying its clients and reporting their information to the IRS.

All clients fill out the appropriate form at the time of opening an account to confirm their US tax identity. If there is any change the customer should update the US tax status with Victory Securities Limited Company as soon as possible. In addition, according to the relevant filing instructions issued by the IRS, a non-US person is subject to withholding tax in respect of certain receipts originating in the United States, and a non-US person may claim tax relief for the certain non-US person only through W-8

Please click here to see the IRS website for details.

In support of the principle of reciprocity, governments around the world are introducing new data collection and reporting requirements for financial institutions, known as CRS. If it is assessed that you are obligated to pay taxes in Hong Kong, Victory Securities, as a licensed financial institution, is responsible for reporting your account information to the Hong Kong Inland Revenue Department.

***These data will be transmitted to tax authorities in other countries or regions.

If your jurisdiction of residence has participated in the CRS program, your financial information will be reported. Asset value is not a factor in determining whether a customer needs to report. Regardless of high or low asset value, Victory Securities is also responsible for collecting the specified data and transmitting it to the Hong Kong Inland Revenue Department.

No. The "Common Reporting Standard" standard has been incorporated into Hong Kong's Inland Revenue Ordinance.

Victory Securities has the legal responsibility to set up and use appropriate programs to collect the specified data, and then send it to the Hong Kong Inland Revenue Department. Don't worry if you have already declared all tax liabilities.

All clients need to provide their own self-certification on or before December 31, 2017. In this regard, Victory Securities will confirm CRS specific data to clients from time to time.

The Inland Revenue (Amendment) (No. 3) Ordinance 2016 (the "Amendment Ordinance") establishes the legal framework for Hong Kong to implement the new international standard for the automatic exchange of financial account data ("AEOI").

The first automatic data exchange will take place in 2018. For details, please refer to the website of the Hong Kong Inland Revenue Department: click here to browse

Risk tolerance assessment is a link before investors purchase related investment products. It is used to understand investors’ risk tolerance, etc., so as to assist investors in choosing appropriate financial products or financial service categories to provide investment the product or service matches the investor's risk tolerance level.

The result of the customer's risk tolerance evaluation is comprehensively determined by the scores of the two parts of investment ability and investment willingness.

Victory Securities will classify investors' risk tolerance from low to high into three types: high, medium, and low based on the assessment results of investors' risk tolerance.

You can view the rejected reason in the system message or email. Please click to modify your information and re-apply for opening an account. If you have any questions during the account opening process, please call the customer service hotline (852) 2525 2437 or (86) 147 1501 7408.

Please confirm that the bank card is in your name, the bank card number and the bank name are entered correctly, and the card should be a debit card.

The ID card used in account opening must be the same as the ID card used on the previous page;

You can switch the debit card of other banks for verification. Debit cards of Bank of China, Agricultural Bank of China, Industrial and Commercial Bank of China, China Construction Bank, China Merchants Bank, China Citic Bank, and other large banks are recommended.

You can delete the uploaded photos and upload again;

If the recognition error persists, you can call our customer service hotline (852) 2525 2437 or (86) 147 1501 7408 to contact customer service.

Once the application is submitted, we will conduct a compliance review, which usually takes 1-2 working days. After the approval is completed, the customer will receive an email account activation notification from Victory Securities. Please fill in the correct email address and mobile phone number.

Submit data for review first → Transfer HK$10,000 after receiving the approval completion email - to activate the account → Reply to the email with the transfer receipt → Receive the account number and password

According to the guidelines of the SFC (Securities and Futures Commission), who opens an account through online program must complete the following transfer procedures as required to formally complete the stock account opening procedure:

• Please use the personal bank account registered in the account opening application to transfer the first deposit of no less than HK$10,000 or the same amount converted into other currencies to the bank account of the company's "Victory Securities Co., Ltd.".
• After completing the transfer, please reply your transfer receipt (mark name) to the email address provided by the company so that we can arrange payment verification;
• We will activate your stock account within 1-2 working days after receiving the relevant payment, and send the account password and account opening notification to your email address. You can log in to your stock account according to the relevant guidelines.

After we accept your account opening application, you have also activated the online transaction service and view the electronic statement function. We will email the account opening information and login password to your registered email within 1-2 working days. Please use your account number and password to log in to the trading system or check the online statement.

Note: Please note that the English letters in the account number are not case sensitive, and the password must be a combination of 8 Roman numerals. In order to protect your account security, please do not disclose the online trading platform to a third-party password.

Trading is conducted on Monday to Friday (excluding public holidays) at the following times:

【Auction Session】9:00-9:30

【Continuous Trading Session】9:30-12:00 and 13:00-16:00

【Closing Auction Session】16:00-16:08

Due to different time periods, order types and limits are different. For detailed pre-opening mechanism, please visit HKEX Website

Except for public holidays and market closures due to inclement weather, the U.S. stock market generally trades from Monday to Friday, and the trading hours are as follows:

The continuous trading hours of US stocks are US Eastern Time (ET): Monday to Friday 9:30-16:00

US Summer Time (March to November): Hong Kong time 21:30-4:00

US Winter Time (November to March of the following year): Hong Kong Time 22:30-5:00

U.S. stocks are allowed to conduct pre- and post-market trading outside the continuous trading hours, and pre- and post-market orders will be submitted to the exchange for order matching.

Nasdaq has a special pre-market and after-market trading hours, and each brokerage has different requirements for the time period of pre-market and after-market transations. Victory Securities Trading Platform stipulates:

The market is closed on Saturdays, Sundays and public holidays.

Due to different time periods, order types and restrictions are different, it is recommended to contact the account manager for details

Trading is conducted on Monday to Friday (excluding non-Northbound Trading days). For detailed trading hours, please visit the Hong Kong Stock Exchange。

In order to fully protect the interests of clients, clients and authorized persons are required to fill in relevant authorization documents. Clients can download the "Authorization Letter-Appointment of Authorized Person" and provide the authorizer's ID card and a copy of the address proof within 3 months, and sign it under the witness of the company's licensee. After the application is approved, your authorized relatives and friends can issue transaction instructions on your behalf.

If you choose to authorize your account manager to execute orders on your behalf, your account will be defined as a "discretionary account ", and clients download the "Discretionary Account-Standing Authority" and sign it under the witness of two licensed persons. And only after obtaining the approval of the company’s management, the account manager can issue trading instructions on your behalf.

There are many reasons for this problem. You can see the main reason in the status of the order. Your order may not be accepted under the following circumstances:

If there is not enough credit, cash or purchasing power in your account or you have issued multiple buy orders, but still have not been executed.

These buy orders will be withheld the purchasing power from your account. You may consider canceling these buy orders before issuing a new order again.

Hong Kong market: Including equity securities, debt securities, unit trusts, exchange-traded funds and warrants listed on the Hong Kong Stock Exchange, as well as related derivative investment products such as futures indexes, bonds, and high-yield notes.

Other market: Victory Securities provides U.S. stocks, Shanghai, Shenzhen A, B shares and other local securities markets

(Including: Singapore, the United Kingdom, Europe, Southeast Asia, etc.) agency trading services.

If clients need to activate the above functions, please call (852) 2525 2437, (86) 147 1501 7408 or email to cs@victorysec.com.hk for enquiries.

If you are unable to modify or cancel the order via computer or communication equipment, please contact your account manager immediately or call our order hotline (852) 2525 2437, (86) 147 1501 7408 to contact client service, we are happy to help you provide assistance.

*there will be no additional charge for this service.

2FA (2-way factor authentication) refers to verifying the identity of a user through two factors of private information, personal belongings and physiological characteristics. It is an effective authentication mechanism to prevent hacker attacks.

The SFC issued on October 27, 2017, the "Guidelines for Reducing and Mitigating Hacker Intrusion Risks Related to Internet Trading" stated that two-factor authentication should be implemented for the login program of clients' Internet trading accounts, that is, through the information known to clients (such as Login password) and tools (such as mobile phones) owned by the client to verify the identity of the client. Using 2FA is not easy to obtain and crack, which can effectively reduce the risk of hacker intrusion.

Clients must use a two-factor authentication mechanism when logging in to the Victory Online trading account to ensure that their personal information or password will not be stolen. When logging in, clients need to enter another set of two-factor authentication code in addition to their login name and password:

• When you log in, the system will instantly send a two-factor authentication code SMS to the registration phone number you provided
• Obtain the two-factor authentication code by downloading and registering the two-factor authentication "VIC Token" mobile phone authentication software.

New accounts opened in 2019 have begun to use the "Two-Factor Authentication Security Device - VIC Token" to receive two-factor authentication passwords by default in order to avoid regional and mobile phone restrictions and delays in receiving SMS.

If existing clients want to activate the "Two-Factor Authentication Security Device - VIC Token", please contact our client service department at (852) 2525 2437 or (86) 147 1501 7408 for arrangement.

Download "VIC Token"

Please contact client service department to activate the security code service.

For security reasons, your security code can only be registered on one device at a time.

The security code can run on iOS and Android devices, including tablets.

Even if the client is not in Hong Kong, as long as the client's mobile phone network provider can support the service of receiving international SMS, the client can receive the security code. However, because SMS transmission depends on the support of network providers, individual network providers may charge clients for receiving SMS. Therefore, we strongly recommend that clients download the "Two-Factor Authentication Security Device VIC Token" to receive two-factor authentication passwords. Restrict access to security codes.

Because the security code is time-effective, please check and correct the time of your phone to be automatic, and then restart the security code software.

We recommend that you remove the security code software from your old phone. Please reinstall and register the security code on your new phone.

Please contact the Client Service Department at (852) 2525 2437, (86) 147 1501 7408 to contact client service and suspend your security code service.

To prevent others from using your mobile device to obtain a one-time password to log in, you must set up a password for the security code software. The security code software is equipped with an automatic lock function, and the automatic lock time can be adjusted in the setting page.

If you forget your password, please uninstall and reinstall the security code software. For security reasons, all the stored codes will be deleted. Please register again after reinstalling.

As the device has been cracked (jailbreak or super user permissions), the device may become insecure and may easily lead to fraudulent transactions. For security reasons and to protect your interests, security code software is not allowed to be installed on these devices. Please reinstall the security code on other unhacked devices.

Android system version: 4.4 or above

iOS version: 9 or above

Set automatic date and time

Fingerprint unlock function system requirements: Android 6.0 or above

Clients can follow the deposit guidelines below to complete the transaction and send the deposit receipt via the 「Victory Securities」 mobile APP or send to WhatsApp (5498 9438) or email to setl@victorysec.com.hk for settlement procedures.

• For the "FPS" electronic payment service, clients can register and activate the "FPS" service in their bank account, and then add the company's "FPS" account (FPS number) 166458950 or call 852-54989438 to the payment Account can be transferred. Online bank transfer directly to the "current bank account" provided by "Victory Securities Co., Ltd.";
• Use Internet Banking to directly transfer funds to the "current bank account" provided by "Victory"; please keep the deposit receipt to notify "Victory" of the collection.
• Deposit or transfer at a bank branch, or use an ATM to transfer to the "current bank account" provided by "Victory Securities Co., Ltd."
  please keep the deposit receipt to notify "Victory" of the collection.
• Deposit the cheque to the "current bank account" provided by "Victory Securities Co., Ltd.". Since the deposit certificate cannot show the name or account number of the issuer, please copy or photograph the cheque to protect both parties to the transaction. Please keep the deposit receipt to notify "Victory" to receive the payment.

*In order to protect the interests of clients, we only accept checks or bank account transfers with the same name from the account holder, and do not accept third-party deposits!

For online users, please use "Victory Securities" Mobile App to upload the deposit certificate.

WhatsApp users please use your registered phone to send the bank deposit certificate to the company's settlement department WhatsApp +852 5498 9438 or send an email to setl@victorysec.com.hk for relevant settlement procedures.

* If you submit the deposit certificate by other phone numbers or methods (email, fax, post), please sign a valid seal (namely the signature on the contract) on the deposit certificate before submitting.

We will need to check the account after receiving your transfer certificate. The cut-off time on working days is 4:45 pm. Transfer certificate submitted after this time will be processed on the second working day.

Clients can also log in to the "E-Statement Inquiry" section of the company's website to view the statement of the day and check the account status.

If the clients do not have a Hong Kong bank account, the clients can download it from the company website and fill in the "Withdrawal Instructions" application form and return it to the company. Withdrawal instructions will be processed as soon as possible according to client requirements.

The clients can fill and sign the Physical Share Withdrawal Notification and Return the form to our company. When the seal is verified, you can do it on your behalf. When the physical stock is ready. Our staff will notify clients to collect the stock via phone/email. Clients should collect the physical share personally.

If the clients need to transfer the physical stock to his own name, he can register at the relevant registrar or go through the company's agent. If the company needs to handle it on behalf of the company, the client needs to pay the relevant handling fee. For the required fee, please refer to the 「Fees」for reference.

上市公司以股票股利分配給股東，也就是公司的盈餘轉為增資時，或進行配股時，就要對股價進行除權（XR），XR是EXCLUD（除去）RIGHT（權利）的簡寫。上市公司將盈餘以現金分配給股東，股價就要除息（XD），XD是EXCLUD（除去）DIVIDEN（利息）的簡寫。DR表示當天是這檔股票的除息、除權日，D為DIVIDEN（利息）的簡寫，R為RIGHT（權利）的簡寫。當一家上市公司宣佈送股或配股時，在紅股尚未分配，配股尚未配之前，該股票被稱為含權股票。要辦理除權手續的股份公司先要報主管機關核定，在准予除權後，該公司即可確定股權登記基準日和除權基準日。凡在股權登記日擁有該股票的股東，就享有領取或認購股權的權利，即可參加分紅或配股。

送紅股是指上市公司將本年的利潤留存公司，發放股票作為紅利，從而將利潤轉化為股本。送紅股後，公司的資產、負債、股東權益的總額結構並沒有發生改變，但總股本增大，同時每股淨資產降低。轉增股是指公司將資本公積轉化為股本，轉增股本並沒有改變股東的權益，但卻增加了股本的規模，因而客觀結果與送紅股相似。轉增股本與送紅股的本質區別在於，所送紅股來自公司的年度稅後利潤，只有在公司有盈餘的情況下，才能向股東送紅股;而轉增股源於資本公積，不受公司本年度可分配利潤的多少及時間的限製，只要記減資本公積，記增加注冊資本就可以，因此，轉增股本嚴格地說並不是對股東的分紅回報。

AH股是A股和H股的簡稱， A+H就是指某家公司在內地的上海（或深圳）證券交易所和香港聯合交易所分別發行A股和H股的行為。以農業銀行為例，2010年7月15日農業銀行正式登陸A股市場，16日登陸港股市場，從而實現A+H兩地同步上市。

香港的中資股由H股與紅籌股組成。

H股，即注冊地在內地、上市地在香港的中資股。香港的英文是HongKong，取其字首，在港上市中資股就叫做H股。1993年在港發行的青島啤酒H股是中國第一隻H股。

紅籌股，即注冊地在中國境外、上市地在香港的帶有中國內地概念的股票。“帶有中國內地概念”主要指中資控股和主要業務在中國內地。

請瀏覽港交所披露易網站查閱有關該新股的招股章程或新股資訊頁面，在該新股簡介中點擊查閱招股檔。

以往的認購手續是要投資者親自填寫或直接通知公司的經紀代辦，現在客戶亦可在網上交易平臺經本公司代為申請認購，方便可靠。客戶只需在網上選擇認購新股，股數，認購金額，是否融資等幾項簡單資料，另外，本公司之研究部亦會為新股認購撰寫研究報告，可使客戶在認購新股前瞭解新公司的業務及前景。

更改或取消新股申請，需要在本公司公佈之截止限期前作出相關指示，另交易軟件是不能發出相關指示，客戶更改或撤銷訂單可以致電 +852 2525 2437 或 +86 147 1501 7408，聯絡交易部進行委託。

客戶可於退款日，即新股上市前一個交易日登入網上交易平臺，已獲分配的股數及款項會在當日的交易時段（3:30PM前）配置至客戶的帳戶上，敬請登錄查看。

如賬戶已綁定之手機能收到短訊通知，我們亦會在退款日以短訊告知貴帳戶新股分配結果；我們亦建議您向您的客戶經理查詢有關結果。

客戶以現金認購新股，手續費為每筆50港元；融資認購手續費為每筆100港元，不論成功認購與否，均需繳付。

認購資金以認購價格及數量為準。

現金認購手續費和認購費用將在新股截止日當天在帳戶內扣除。

融資認購之按金，將在新股截止日當天在帳戶內扣除，而手續費和利息則會在退款日安排扣除，在扣除相關費用後，而未能成功認購之退款將於退款日一併退回客戶帳戶。

如未能成功認購，認購資金將在結果公佈日期當天返回，資金可用於股票交易、貨幣兌換、提取(資金提取時間請參閱資金往來)。

需要。客戶必須在提交訂單時確保帳戶內有足夠之款項以作認購。(資金提取時間請參閱資金往來)。

新股結果公佈後，如果您的帳戶保證金比例不足，會觸發margin call，公司會向您發出追繳保證金通知，請客戶在上市交易前，存入足額的保證金，否則勝利有權利在未通知客戶的情況下平倉。(資金提取時間請參閱資金往來)。

不是，您可以根據自己的需求，來調整認購金額、勝利證券新股最高貸款金額為認購額的九成。

不可以。只可以認購其中一種。

當天存入的資金，若帳戶還有欠款，會先用於償還欠款，若帳戶沒有欠款，可直接用於新股認購。

當天賣出股票，若在T+2新股認購未截止，則可在當天用於新股認購。

不是，認購新股股份的分配基準視乎有效的認購新股申請數目而定，分配結果由香港交易所公佈。